Sales Support Specialist

Phillip Jeffries is looking for a Sales Support Specialist in the Hollywood, FL market!

Phillip Jeffries is looking for a refined and driven Sales Support Specialist to join our team in our beautiful Hollywood, FL showroom. This is an excellent opportunity for someone who thrives in a fast-paced, client-focused environment and takes pride in delivering outstanding service within the world of luxury interiors.

As a key member of our showroom and sales team, you will support both Inside and Outside Sales partners as they serve top interior designers, architects, and clients throughout the Hollywood market. This role reports directly to the Showroom Manager.

What you will be doing:

• Represent the Phillip Jeffries brand with integrity and care while helping grow sales and strengthen client relationships in the Hollywood territory


• Process sales orders, prepare proforma invoices, accept and enter purchase orders, and manage payments


• Provide timely updates on order status and shipping details


• Support the team with outreach, research, and follow-up to both existing and prospective clients


• Handle showroom inquiries with care and efficiency, ensuring a seamless client experience


• Partner with the Claims team to resolve any client issues quickly and effectively


• Contribute to weekly, monthly, and quarterly activity goals
  

Must have:

• You live in the Hollywood, FL area and can work onsite in the showroom


• You are bilingual in Spanish and English, both written and spoken


• You have at least 2 years of customer service or sales support experience


• You bring a confident, customer-focused attitude and strong communication skills


• You are detail-oriented, organized, and comfortable handling multiple priorities


• You have experience with Microsoft Office and are familiar with CRM or ERP systems


• Experience in a trade showroom or the design industry is preferred


• You enjoy being part of a team and contributing to a collaborative environment
  

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive base salary


• Company bonus program


• Annual Cost of Living Increase


• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage – low cost to the employee ($30 per month)
  
  
  
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  
  
  • Family Coverage
  
  
  
  


• Health Reimbursement Account (HRA)


• Prescription Plan


• Dental and vision coverage


• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 16 Paid days off per calendar year


• 10 Paid holidays

• Detailed onboarding plans that outline 30/60/90 goals and trainings.


• Earn Paid time off for community service - Up to 3 days per year


• Employee Discount on PJ Wallcoverings

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.