Sales Support Specialist

 At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.

Position Overview:

The role of the Onboarding Support Specialist will focus on supporting our continued growth across our sales channels.  Work in a fast-paced, highly collaborative environment to ensure we bring a pleasant onboarding experience to our merchants.  Work with our operations team, Onboarding Manager and various departments.  Attention to detail and follow-through is extremely important to this role.  At Rectangle Health we strive to meet the needs of our merchants and pride ourselves in efficiency, accuracy and meeting our SLA’s

For Full-Time Employees we offer:

• Competitive health, dental, and vision benefits


• Guardian Hospital Indemnity coverage


• Life & LTD


• 401(k) matching up to 3%

Primary Job Duties:

• Enroll Payment and Product Orders in various platforms


• Review agreements and validate data efficiently.


• Communicate effectively with sales leaders and managers on timelines.


• Conduct customer outreach on any additional questions or data requests.


• Demonstrate strong abilities in time management and attention to detail


• Effectively manage time and prioritize day to day to meet our SLA’s.


• Collaborate cross functionally


• Communicate daily with team members and management


• Work on special projects as needed

Minimum Qualifications:

• Minimum three (3) years of merchant and/or payment experience in the financial, ISO or agent environment


• Good communication skills, both written and verbal


• Solid organizational and time management skills


• High motivation and attention to detail


• Efficiency and ability to take ownership of results

About Us:

Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.

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