Sales Support Specialist

Position Description

The Sales Support Specialist is a supportive role to the Sales Team, while also facilitating collaboration within the team. The Sales Support Specialist will also function as a liaison between the Sales Team and the other departments within the organization.

Basic Functions:

• Support the Sales Team by managing schedules, creating sales documents and proposals, generating sales related reports for management, and performing general office functions.


• Handle and prioritize prospects and customer requests among the Sales Team.


• Serve as liaison with other departments in the company to gather documentation and data for supporting the Sales Team.


• Support marketing activities by attending trade shows, conferences, and other related events.


• Maintain in-depth product knowledge of the service offerings of the company.


• Monitor sales activity in ERP and assist the Sales Representatives where needed.


• Perform sales procedures through activities and opportunities in ERP and remain compliant with defined policies and procedures.

Additional Duties and Responsibilities:

• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.


• Document internal processes and procedures related to duties and responsibilities.


• Understand processes by completing assigned training materials.


• Enter all work as activities or service tickets in ERP.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient with general office applications.


• Accuracy and attention to detail.


• Enjoy working with customers and external audiences.


• Strong organizational, presentation, and customer service skills.


• Skill in preparing written communications and materials.


• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.


• Ability to multi-task and adapt to changes quickly.


• Typing skills to ensure quick and accurate data entry.


• Self-motivated with the ability to work in a fast-moving environment.

Educational/Vocational/Previous Experience Recommendations:

• BA/BS, or associate’s degree, preferably in technology, marketing, business administration, or a related field.


• Previous experience in sales, technology, marketing, or business administration.

Benefits:

• Competitive salary based on experience and qualifications.


• Health, vision, and dental benefits included.


• Full on the job training & support.


• Fun working environment and culture.


• Great opportunity for advancement.

Only local candidates need apply.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.