National Corporate Housing | Home, Wherever You Are
National Corporate Housing is seeking a detail-orientedSales Support Specialistto provide administrative and operational support to our Houston market. This role encompasses account management, guest experience, and vendor relations. The ideal candidate has proven customer service skills, strong attention to detail, and the ability to problem-solve effectively in a fast-paced, service-driven environment.
At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader incustomized corporate housingand360-degree servicesthat make transitions seamless.
Expectations for Success:
Audit property and guest ledgers to ensure proper billing and payments
Assist with posting payments to vendors, initiating electronic payments, and expediting payment when needed
Audit general ledgers and market invoices for approval
Execute property leases from initiation through completion/renewal in a timely manner
Communicate with properties to obtain renewal offers as needed
Deliver notices to vacate to market properties in a timely manner
Build strong partnerships and relationships with property contacts
Evaluate, identify, and communicate opportunities, issues, and trends to improve regional efficiency and guest experience
Audit information in management software for accuracy in relation to sales and service
Manage office and promotional supplies for the market
Assist with regional motivation contests
Manage meeting agendas for the region; run L10 meetings and take notes
Manage office leases and expirations with General Counsel and VP of Accounting
Perform other duties as assigned to support markets and guests
What Makes This Role Unique?
Blend of sales, operations, and administrative responsibilities in one role
Direct impact on guest experience and market efficiency
Exposure to cross-functional collaboration across departments and vendors
Opportunity to support leadership through meeting and project coordination
Who You Are:
Able to work in-office
Proven multitasker with flexibility to handle various duties
Strong administrative skills with excellent attention to detail
Clear and concise communicator, both verbally and in writing
Skilled in customer service and problem resolution
Highly organized with strong follow-through
Experienced with reservation systems and strong data entry skills
Comfortable using general office equipment
1–3 years of hospitality or hotel customer service experience preferred
High school diploma or equivalent required
Benefits:
Competitive Base Salary
$22.74 - $26.79
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Additional Information:
Fair Labor Standards Act (FLSA): Non-Exempt
Will not provide assistance with relocation costs
National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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