Sales Training Specialist

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Sales Training Specialist is responsible for the development, maintenance, and delivery of the sales onboarding, training programs, and processes that enhance the effectiveness and performance of the sales team. This role equips new hires with the skills, confidence and knowledge needed to succeed from day one, and partners with sales leaders to ensure new hires ramp up quickly and effectively. This role applies sales and training knowledge to assess needs, design learning solutions, deliver high-impact training sessions and evaluate program outcomes in support of business and revenue objectives. In addition, this role equips new hires and tenured sales team members with skills and knowledge to be successful in selling products, software and services.


Essential Functions

• Lead the end-to-end delivery of new hire onboarding for new sales professionals and maintain frequent contact with them and their managers during their first 90 days to ensure early success in the field
• Design, develop and deliver training programs in-person, live online, and on-demand training programs covering sales process, product knowledge, tools, messaging and role-specific skills
• Create, maintain and update training materials, playbooks and job aids, and regularly review overall training programs to improve engagement and outcomes
• Partner with subject matter experts to ensure content accuracy, relevancy, and alignment with business strategies
• Monitor and measure training effectiveness through assessments, performance metrics and feedback loops; track new-hire progress to identify opportunities to accelerate and improve onboarding
• Support additional Sales Enablement and Training initiatives as needed
• Comply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements

• Bachelor's Degree in Business, Communications, Sales, Training, or a related field, or equivalent education and/or experience
• 2 years sales training, sales operations, sales enablement or frontline sales role and
• Experience working in a B2B sales environment and
• Experience delivering training or enablement programs to sales audiences

Preferred Requirements

• Frontline sales experience
• Dental industry experience
• Experience with Salesforce, CRM, Workday and/or Seismic platforms

Skills and Abilities

• Excellent written and verbal communication skills, exceptional facilitation skills with the ability to engage and influence sales audiences
• Practical understanding of sales processes, buyer behaviors, and consultative selling techniques
• Ability to design, create, and deliver effective training content in live, virtual, and on demand formats
• Knowledge of adult learning principles or curriculum design; ability to assess training effectiveness and apply insights to continuously improve programs and content
• Strong planning and organizational skills with the ability to manage multiple training initiatives effectively
• Effective collaboration skills to work with cross functional teams and stakeholders
• Ability to develop, coach, and mentor others in sales skills and behaviors.
• Proficient in Microsoft Office tools, including Power Point and Excel

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly

Travel Requirements

• This position may require occasional travel, up to 15%

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.