SALES - TREATMENT AND PRODUCT SPECIALIST- Creations Med Aesthetics & Wellness Spa
Location: Lutz, FL Compensation: Hourly + Bonus
About Us: At Creations Med Aesthetics & Wellness Spa, founded by Elizabeth Remis, we are more than a med spa—we’re a oasis where beauty and wellness intertwine. Our mission is to help clients achieve their best selves through customized treatments that promote healing, relaxation, and rejuvenation. We believe in empowering every client to look and feel their best from the inside out.
Position Overview
The Treatment and Product Specialist plays a vital role in delivering exceptional guest experiences at Creations Med Aesthetics & Wellness Spa. This position is responsible for conducting in-depth skin and wellness consultations, creating personalized treatment programs, and recommending home care solutions that align with each guest’s goals. With a strong focus on results, education, and relationship-building, the Specialist serves as both a trusted advisor and a revenue driver—ensuring that each guest receives the highest level of care while supporting the spa’s performance targets. This is a client-facing, consultative role ideal for a passionate, sales-savvy professional who thrives in a fast-paced, team-centered environment.
Key Responsibilities
Perform consultations and evaluations to identify individual guest needs
Recommend and customize medi spa/spa treatment programs and home care regimens
Confidently discuss pricing, package benefits, and secure client commitments
Utilized advanced diagnostic tools and skin analysis equipment
Conduct thorough guest exit interviews and gather satisfaction feedback
Maintain up-to-date, accurate client records in the EMR system
Actively participate in team meetings, trainings, and performance reviews
Assist with inventory, retail displays, and product knowledge education
Participate in marketing and special events, including sampling and outreach
Ensure treatment rooms and consultation areas are clean, organized, and visually appealing
Comply with HIPAA and OSHA standards, along with all local sanitation and safety regulations
Enroll guests in VIP Memberships and monitor their progress and satisfaction
Track individual performance and continuously strive for excellence
Qualifications
Licensed esthetician or related background in skin/wellness field
In-depth knowledge of medical aesthetics, skincare, and wellness products
Confident in recommending both treatment programs and retail products
Sales-driven with a strong guest service background
Excellent communication and organizational skills
Proficient in software systems and EMR usage
College degree preferred
Strong professional presence with excellent grooming standards
Highly motivated with effective time management and follow-through
Passion for education and professional growth
Behavioral Characteristics
Positive, warm, and engaging personality
A natural relationship builder who thrives in a team environment
Adaptable, flexible, and open to change
High energy and thrives in a fast-paced atmosphere
Detail-oriented with a strong sense of professionalism
Eager to learn and grow within a dynamic, high-performing team
What We Offer
A dynamic and supportive team environment
Opportunities for growth and professional development
Competitive hourly pay + performance bonuses
Discounts on treatments and retail products
If you are passionate about beauty and wellness, thrive in a team-focused environment, and enjoy delivering exceptional service, we invite you to join our team at Creations Med Aesthetics & Wellness Spa.
Apply today and become part of our mission to empower confidence and transformation!
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