Salesforce Administrator

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The Salesforce Administrator is responsible for the configuration, optimization, and ongoing management of the Salesforce platform and integrated systems. This role operates as part of a collaborative team of Salesforce Administrators and Integration Specialists, sharing responsibility for platform stability, scalability, and continuous improvement. This role requires a proactive approach, a strong understanding of SQL and JSON, and the ability to troubleshoot effectively under pressure. Success in the role also requires strong technical capability, clear communication, and a team-oriented work style. 

Key Responsibilities: 

• Configure and maintain Salesforce objects, fields, reports, flows, validation rules, page layouts, and automation 
• Manage user access through profiles, permission sets, and role hierarchy to ensure appropriate data visibility and system security 
• Translate business requirements into scalable, maintainable Salesforce solutions 
• Work closely with other Salesforce Administrators and cross-functional stakeholders to coordinate changes and avoid configuration conflicts 
• Collaborate with Integration Specialists to design API-based integrations between Salesforce and external systems 
• Maintain data integrity and quality within Salesforce and connected systems 
• Coordinate and execute deployments across sandbox and production environments, ensuring structured testing and controlled releases 
• Take ownership of production issues from investigation through resolution and validation 
• Examine integration flows and configuration dependencies to pinpoint and correct failures 
• Document configuration updates to support transparency and controlled change management 

• Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, or sufficient experience in related field
• Experience with Salesforce?(1+ years preferred)
• Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently