Practitioner should engage with clients, participate in alliance and community forums, and shape solutioning for Salesforce led engagements, while also being partially billable on key strategic engagements.
Key Responsibilities:
- Partner with customers to accelerate technology modernization and adoption of AI for transforming their business processes across Front Office systems.
- Lead customer discussions, workshops, discovery engagements to build and win new business pipeline.
- Define and communicate the engineering vision and technology strategy for products, platforms, ensuring alignment with business objectives and long-term organizational goals.
- Provide technical leadership for the design and delivery of complex Salesforce programs
- Influence executive stakeholders and organizational strategy by balancing customer needs, technical constraints, and business outcomes.
- Establish engineering KPIs, governance models, operating frameworks, and performance metrics to drive accountability and continuous improvement.
- Champion the adoption of AI-assisted development, automation, and emerging technologies to enhance engineering velocity and innovation.
Qualifications:
- 15+ years of experience in Salesforce ecosystem
- 7+ years of experience in a customer facing, pre-sales / solution architect, revenue generating role
- Salesforce architect certifications required in one or more: Salesforce Application Architect, Salesforce System Architect, Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud Consultant, AI Data Cloud Consultant
- Strong experience in AI solutions on Salesforce platform and beyond.
- Excellent customer management and communication skills.
Candidates should demonstrate the below listed critical leadership qualities:
- Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
- Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
- Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
- Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
- Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
- Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.