Salesforce Practice Lead

The Salesforce Practice Lead will own the Salesforce strategy, delivery, and roadmap, driving CRM transformation to support revenue growth, customer experience, and operational efficiency.

Key Responsibilities

• Define and execute enterprise Salesforce strategy aligned with business goals.
  

• Lead and scale Salesforce teams across architecture, development, and administration.
  

• Drive enterprise implementations, integrations, and platform optimization.
  

• Partner with leadership to translate business needs into scalable CRM solutions.
  

• Ensure data governance, security, compliance, and delivery excellence.
  

• Own KPIs, capacity planning, and hiring strategy for the Salesforce practice.
  

Requirements

• Strong expertise in Salesforce architecture and platform best practices.
  

• Functional expertise in at least two Salesforce clouds (Sales, Service, Marketing, AppExchange).
  

• Experience leading large -scale Salesforce programs and enterprise implementations.
  

• Strong stakeholder management and business acumen.
  

• 10+ years of Salesforce experience; relevant certifications preferred.