Salesforce Solution Architect

Join CPT Group, Inc. in Irvine, California, as a Full-Time Salesforce Solution Architect and immerse yourself in an exhilarating environment where innovation meets collaboration. This onsite role invites you to showcase your expertise while working alongside a dynamic team that embodies our core values—Integrity, Respect, and Compassion. With a competitive salary ranging from $140,000 to $175,000, depending on experience, and a bonus opportunity of up to 10%, you'll thrive in a flexible, relaxed atmosphere that encourages high performance and energetic problem-solving. Your contributions will directly impact our mission in the legal industry, making every day a chance to drive forward-thinking solutions.

Be part of a family-like culture that champions camaraderie and celebrates success, making your work experience truly engaging and fulfilling. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Apply today to embark on an adventure where your skills will shape the future of CPT Group, Inc.!

Hello, we're CPT Group, Inc.

We are a growing Class Action administration company based in Irvine, California, that offers its employees job security, good benefits, and a great working environment. CPT Group has exclusively served the bankruptcy and class action communities since 1984, specializing in providing professional, customized claims processing, noticing, and balloting services. CPT Group is known for offering best-in-class service and the great care we take of our clients and employees. We hire great people from various backgrounds, not just because it's the right thing to do, but because it strengthens our company. This is a company where your strengths and skills will be recognized and appreciated. We believe our mandate is to respond and promote our caring philosophy.

Are you excited about this Salesforce Solution Architect job?

As a new Salesforce Solution Architect at CPT Group, Inc., your day-to-day expectations will revolve around designing and implementing innovative Salesforce solutions. You'll collaborate closely with cross-functional teams, conducting requirements-gathering sessions to understand client needs and translating them into effective system solutions. In your role, you'll engage in hands-on configuration and customization of Salesforce, develop integration strategies, and oversee project timelines.

Regular meetings will allow you to present your ideas and receive feedback, fostering a culture of continuous learning and growth. Your schedule will be Monday through Friday, from 9:00 am to 5:30 pm, offering a structured yet flexible work environment that encourages creativity and productivity. Be ready to dive into exciting projects and contribute to a dynamic team atmosphere!

What matters most

To thrive as a Salesforce Solution Architect at CPT Group, Inc., you'll need a robust blend of experience and skills. You should bring over 7 years of experience in Salesforce administration, development, and architecture, with at least 3 years in design and implementation roles such as Architect or Technical Lead. A proven ability to translate complex business requirements into scalable Salesforce solutions is crucial, alongside experience leading intricate projects in data-heavy environments such as legal or financial sectors. Key skills include strong architectural judgment that balances business needs with technical constraints and security factors. Excellent communication skills are essential for translating technical concepts to non-technical stakeholders, along with strong stakeholder management capabilities.

You must possess technical knowledge of Salesforce architecture, automation, and data governance, and be proficient in tools such as Flow, Apex, and REST/SOAP integration. Familiarity with DevOps practices and Salesforce certifications will significantly enhance your profile. Commitment to continuous learning and adaptability in fast-paced environments is vital for your success.

Knowledge and skills required for the position are:

Experience:

• 7+ years of Salesforce administration development, implementation, integration, or architecture experience.


• 3+ years designing enterprise solutions or serving as an Architect, Technical Lead, or similar.


• Experience translating business requirements into scalable Salesforce solutions.


• Experience leading complex implementations, integrations, migrations, or modernization efforts.


• Experience working with executives, stakeholders, technical teams, vendors, and cross-functional departments.


• Experience in regulated, data-heavy legal, financial, or compliance environments is a plus.

Skills:

• Strong architectural judgment balancing business needs, technical constraints, security, scalability, and maintainability.


• Excellent communication, including translating technical concepts for non-technical stakeholders.


• Strong stakeholder management, requirements gathering, documentation, and process analysis.


• Ability to lead technical discussions, guide decisions, and enforce standards.


• Strong troubleshooting, root cause analysis, and problem-solving abilities.


• High attention to detail with focus on data accuracy, stability, and reliability.


• Ability to manage multiple priorities in fast-paced environments.


• Commitment to continuous learning and staying current with Salesforce releases and best practices.

Technical Skills:

• Deep knowledge of Salesforce architecture, configuration, automation, security, data model, and governance.


• Proficiency with Flow, validation rules, approvals, permission sets, profiles, sharing rules, roles, objects, fields, layouts, Lightning App Builder, and reporting.


• Experience with Apex, LWC, Visualforce, SOQL/SOSL, APIs, and integration patterns preferred.


• Experience integrating external systems via REST/SOAP, middleware, ETL, iPaaS, or custom services.


• Understanding of CRM processes across service, operations, case management, sales, marketing, and support.


• Experience with data migration, duplication, data quality, reporting, dashboards, and analytics.


• Knowledge of identity, SSO, authentication, access control, audit logging, privacy, and compliance.


• Familiarity with DevOps, source control, release management, sandbox strategy, pipelines, and governance.


• Salesforce certifications (Application/System/Technical Architect, Platform Developer, App Builder, Administrator) preferred.


• Experience with CPQ, Experience Cloud, Service Cloud, Marketing Cloud, MuleSoft, Tableau, or AI capabilities is a plus.

Will you join our team?

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!