Salesforce Trainer

Full-time

Description

Join us in the fight for what’s right!
DeMayo Law Offices is seeking an experienced Salesforce Trainer to join our firm. This role will support the development of our Litify (Salesforce managed package) training program and continuing education solutions for our employees. This is a key role that will ensure our employees receive the educational resources, support, and training needed to successfully navigate and utilize Litify as a core part of their day-to-day.
Responsibilities
Develop a comprehensive functional and technical understanding of the core solutions offered by Litify, along with a training program for internal employees
Develop and maintain onboarding and certification programs for internal employees
Assist with design of engaging learning experiences through a variety of training methods such as: live instruction, eLearning, infographics, reference materials, and videos that enhance our employee’s skills, knowledge, and performance
Assume responsibility for related duties and special projects as required or assigned, and perform miscellaneous clerical and administrative tasks
Own the Litify resources in our Learning Management System (LMS)
Document processes or policies as needed to establish consistent use of LMS
Maintain and update training records, including current employee names and information in LMS
Qualifications
Bachelor's degree required
Minimum 3 years in a similar training role, including experience in Litify/SalesForce training
Demonstrated technical aptitude with Salesforce and in a Salesforce managed package like Litify for law firms
Experience creating employee-facing technical documentation, and delivering training to internal employees
Excellent written, verbal, and oral communication with experience making presentations to major stakeholders
Knowledge of Microsoft Office 365 suite, including OneDrive and SharePoint
Experience with administration of Learning Management Systems (Paylocity), and virtual training platforms (Zoom)
Experience supporting the development of blended learning solutions including traditional classroom methods (computer or web-based training, training videos, digital media, etc.)
Benefits
Competitive salary
Medical, dental, and vision insurance
Base life insurance paid by the firm plus supplemental option
Short and long-term disability paid by the firm
401(k) with match
PTO, plus holidays and paid volunteer time off
Education and gym reimbursement
Equal Opportunity Statement
DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.

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