Sanctions Officer - (Temp Opportunity Up to 12 months)

You put people at the heart and take pride in the impact of your work.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

You’ll be working as part of a team delivering driver licence compliance and enforcement activities including a new Drug & Alcohol Program which will impact a large number of NSW Driver Licence Holders.

This role will see you provide administrative and support services across licence sanctions, process high‑volume transactional tasks with accuracy, support information flow and decision‑making, respond to enquiries, maintain records and databases, and contribute to a customer‑focused, high‑performing team environment.

You will deliver efficient, accurate processing and administrative support in a high‑volume, transactional, legislatively governed environment that requires attention to detail, adaptability, and customer‑focused service.

Please note that this role is based in Grafton where you are required to attend the office 5 days pw. There are multiple temporary full-time roles to 29.10.27 working on the project and BAU work.

For more information on this position and business unit, view the role description and information pack.

About you

Your strong administrative capability, attention to detail, customer service focus, decision‑making accuracy, research and analytical skills formed across transactional, regulatory, customer service or administrative environments will see you excel in managing competing tasks, maintaining high‑quality records, supporting decision‑making processes, and navigating legislative and procedural requirements to deliver accurate and timely outcomes.

You’re recognized as resilient, adaptable and able to work effectively under pressure, skilled at processing information accurately, engaging with customers and stakeholders, and supporting team operations, and experienced in high‑volume transactional processing, applying legislation and procedures, conducting research, compiling information, and contributing to team‑based service delivery.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.