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SAP Change Management Analyst

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Job Description - SAP Change Management Analyst

The SAP Change Management Analyst plays a critical role in enabling successful adoption of SAP S/4HANA and related digital transformation efforts at Daikin. Reporting directly to the SAP Change Manager, this role supports organizational readiness, stakeholder engagement, end-user training, and change communication strategies.  The Analyst collaborates closely with change leads, functional teams, and external partners to coordinate training delivery, support documentation development, administer learning systems, and help execute change strategies.  This is a full-time, on-site role based at DTTP in Waller County. Remote or hybrid work is not available due to the hands-on nature of training and change support.


Position Responsibilities may include but are not limited to:



  • Change Management Support

  • Support execution of the change management strategy and plans for SAP transformation initiatives.

  • Assist with stakeholder analysis, change impact assessments, communications, and resistance tracking.

  • Contribute to the development of change roadmaps, engagement strategies, and communications.

  • Coordinate change agent and superuser networks.

  • Identify and escalate risks related to adoption, resistance, and organizational readiness.

  • Track and report on change metrics (e.g., awareness, engagement, adoption).

  • Training Development & Coordination

  • Review and refine SAP end-user training content, simulations, and documentation.

  • Ensure training materials align with writing standards, templates, and formatting consistency.

  • Assist in the development of quick reference guides, job aids, eLearning, and instructor-led content.

  • Deliver or co-facilitate training sessions in person and virtually.

  • Support Train-the-Trainer sessions and manage logistics for end-user training delivery.

  • Maintain the training repository and version control of documentation.

  • Manage instructor assignments, material reproduction, and training room setup.

  • Maintain project-wide training calendars and support on-site coaching activities.

  • Assist in LMS administration: load modules, assign courses, enroll users, and monitor completions.

  • Track participation, generate reports, and ensure audit-ready recordkeeping.


Communications



  • Draft targeted communications in collaboration with program and functional leads.

  • Prepare newsletters, email campaigns, talking points, and milestone announcements.

  • Support creation of content for intranet portals, video scripts, and townhall presentations.


Nature & Scope:



  • Applies advanced knowledge of job area typically obtained through advanced education and work experience

  • Manages projects and processes while working independently and with limited supervision

  • Coaches and reviews the work of lower-level professionals 

  • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions


Knowledge & Skills:



  • Experience coaching or mentoring junior team members

  • Familiarity with SAP S/4HANA business processes and terminology

  • Understanding of adult learning principles and blended learning delivery

  • Strong organizational skills and attention to detail

  • Proficient in Microsoft Office (PowerPoint, Word, Excel, Teams)

  • Experience using learning platforms (e.g., Cornerstone, SAP Enable Now)

  • Creative problem solver with ability to manage multiple priorities

  • Excellent interpersonal, written, and verbal communication skills

  • Team player with a collaborative, solution-oriented approach


Experience:



  • 5+ years of experience in change management, training, or communications roles

  • 3+ years supporting ERP or IT transformation projects in training or change capacity

  • Prior exposure to SAP S/4HANA preferred

  • Experience in manufacturing, HVAC, or industrial environments is a plus

  • Familiarity with LMS platforms, curriculum mapping, and documentation standards


Education/Certification Education & Certifications



  • Bachelor’s degree in organizational development, Education, Communications, Business, or related field

  • Change Management certification (e.g., PROSCI®) preferred


People Management: No 


Physical Requirements / Work Environment: Location: Full-time, on-site at DTTP, Waller County location. No remote or hybrid work flexibility.


Must be able to perform essential responsibilities with or without reasonable accommodation.  Some travel is expected up to 30%


 


Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.


The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities. 


 

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