SAP Consultant

8+ years of experience with billing and SAP BRIM on implementation projects of various sizes and subject matters

Bachelor’s degree in Business Management, Information Systems, or a related field

SAP-BRIM systems expert with specialization in high-volume, consumption-based billing and end-to-end implementations (5+ years)

5+ years of experience with end-to-end Order-to-Cash business process design and implementation, including identifying process improvements

5+ years of experience leading workshops, documenting requirements, and writing functional specifications for SAP-BRIM/FICA implementation projects

5+ years of hands-on configuration experience in SAP-BRIM components: Convergent Charging (CC), Convergent Mediation (CM), and Convergent Invoicing (CI)

5+ years of hands-on configuration experience in SAP-FICA, including dunning and collections methodologies

5+ years of experience in automation test process design and configuration for SAP-BRIM implementations

5+ years of experience with both Agile and traditional Waterfall project methodologies

Proficiency with Microsoft Office 365 (Teams, Word, Excel, PowerPoint) and Microsoft Azure DevOps (ADO) for testing and documentation

Familiarity with ITIL / ITSM practices and methodologies

Lead workshops to gather and document requirements for a new billing and revenue system, including creation of Agile Product Backlog items such as Service Blueprints, end-to-end flows, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs

Introduce and guide end-to-end Order-to-Cash business process workshops

Act as liaison for development and testing of billing-related user stories through all phases (development, SIT, UAT, and hypercare)

Serve as Subject Matter Expert for implementation-specific processes

Design and perform System Integration Testing

Support User Acceptance Testing and billing validation analysis

Lead or support the creation of user training and readiness documentation

Provide SAP-BRIM functional support during hypercare

Perform root cause analysis and resolve defects related to system and data issues

Create business process documentation as needed

Develop and maintain strong working relationships with technical teams, business stakeholders, and vendors

Participate in project team activities for enterprise system-related initiatives

Work independently to complete assigned tasks using relevant tools and software

Adhere to all organizational standards, policies, and procedures