SAP Support Analyst

Title: SAP Support Analyst/Implementation Support Engineer
Location: Alburtis, PA
Duration: 2.5 year contract

Responsibilities:
This role will be to provide on-site support for the Network Distribution Centers during stabilization period of 1ERP – SAP S/4 Hana rollout. This position will require the applicant to be on-site to better support the needs of the operation. Network DC location is in Alburtis, PA (600K sq ft).
Daily responsibilities include but not limited to:
• Creation of system support tickets for found defects from operations team
• Creation of SAP outbound delivery to support emergency order and repair functions
• Partnering with both 3PL to resolve fallout issues from WMS and SAP
• Partnering with Inventory Control team and 3PL to resolve return discrepancies
• Ensuring all inventory is converted from components to kits supporting return function
• Communication to 3PLs /Equipment for requested inventory movement (project to project stock transfers, project to excess transfers)
• Review of inbound discrepancies for orders not WMS
• Support on-time post inventory conversion activity such as, converting component level equipment to kits and converting non-serial equipment to serialized, converting overflow inventory in SAP
• Provide support for resolving inventory out balance issues from SAP to WMS
Weekly responsibilities include but not limited to:
• Manual metric reporting for 1ERP Hypercare
• Inventory value reporting through Webi and S/4
• SAP ticket metrics
• SAP issue/change request review with DCs

MUST HAVE SKILLS
SAP - MM Module
MS Office Suite
Google Sheet/Form
Should be attentive to detail, accurate in data reporting.
Enjoying working in a DDC support role.

DESIRED SKILLS:
3PL Management Experience
WMS Knowledge
SmartSheets

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