Savings Advocate (MUST HAVE 3+ YEARS OF PBM/HEALTHCARE AND SALES)

Position Summary

As a Savings Advocate, you'll be the first voice members hear - the trusted expert who helps them unlock significant savings on their prescriptions. You'll combine your communication and sales skills to educate members on available programs, enroll them in savings options, and inspire confidence in the process. This role is perfect for someone who's energized by outbound calls, enjoys consultative conversations, and takes pride in converting curiosity into results.

What You'll Do

• Drive Outreach & Engagement: Make proactive outbound calls to new and existing members, introducing them to cost-saving opportunities and motivating participation.


• Educate & Influence: Clearly explain available savings programs such as international sourcing, 340B programs, and copay assistance - tailoring the message to each member's needs.


• Convert Interest into Action: Enroll eligible members into manufacturer copay card savings programs and ensure all required information is gathered efficiently.


• Manage Inbound Leads: Handle calls from current and prospective members, delivering excellent service and converting inquiries into enrollments.


• Collaborate Across Teams: Work closely with the Enrollment and Member Advocate teams to ensure smooth transitions and a seamless member experience.


• Champion the Member Experience: Build lasting relationships through empathy, active listening, and solution-oriented communication.


• Contribute to Team Goals: Meet and exceed outreach, enrollment, and savings targets while supporting overall departmental success.

What You Bring

• 3+ years of outbound or consultative sales experience (phone-based preferred).


• Experience in healthcare, PBM, or related industries (340B knowledge a plus).


• Proven ability to influence, persuade, and build trust over the phone.


• Experience with Five9


• Strong communication and presentation skills - you know how to connect with people quickly.


• A competitive yet team-oriented mindset with a focus on achieving goals.


• High attention to detail and excellent organizational habits.


• The ability to adapt and thrive in a fast-paced, mission-driven environment.