SBA Assistant Relationship Manager

Summary

The ARM supports Relationship Managers (RMs) as a member of the customer service team. The ARM conducts credit analyses including gathering, analyzing and interpreting all types of credit information on existing and prospective customers and portfolios. The ARM provides timely, accurate financial analysis and makes recommendations regarding the extension of credit (via credit memos); develops key discussion points and questions to assist in analyzing loan opportunities; works with RMs, Loan Administrators and customers to close loans and/or assist in monitoring and administering the loan portfolio in accordance with loan approval; and, works with other Bank associates to address client needs as necessary/requested.

Essential Duties & Responsibilities

• Perform assigned duties in accordance with the Bank’s Mission, Vision and Core Values; and provide the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s customer service standards
• Investigate, interpret and analyze credit reports
• Spread and analyze financial information
• Evaluate existing and projected company cash flow
• Determine value of collateral through review of appraisal, valuations, business financials, etc.
• Develop list of key information necessary to support the loan approval process
• Prepare detailed loan presentations (Credit Memos) for the approval process
• Make underwriting recommendations to the RM, Market President, SBA Operations Officer and/or designated credit administrator
• Assist in monitoring loans through timely collection of financial information
• Review financial information for loan compliance in order to maximize credit quality and minimize risk and potential loss
• Assist with maintaining current financial information consistent with loan approval and ensure maintenance of the credit file
• Serve as an important part of the customer service team
• As requested, work with loan applicants to develop loan package
• As requested, assist in the preparation of draft term sheets and commitment letters
• Perform credit checks and site inspections as requested
• Review reports to be informed of work flow, maturing loans (early identification of need for loan extensions), covenant compliance, etc.
• Analyze/recommend draw requests (via Borrowing Base Certificates, Construction Draws, etc.) as requested
• Assist with the collection of past due accounts as requested
• Assist with customer calls and marketing efforts as requested
• Maintain knowledge of and compliance with banking regulations
• Be knowledgeable of and able to promote all bank products and services
• Perform other duties as assigned
• Understanding of the SBA Standard Operating Procedures (SOP’s), including origination, servicing and liquidation
• Understanding of all internal Bank policies
• Ability to utilize technology to communicate effectively

Required Qualifications

• Bachelor’s degree in Finance, Business or other relevant area; or equivalent work experience
• 1 year experience in credit analysis and/or lending activities

Preferred Qualifications

• Developed credit analysis and analytical skills
• Thorough understanding of business cash flow and differing legal business structures
• Good knowledge of economics, accounting, and finance
• Basic knowledge of risk analysis
• Thorough knowledge of lending policies and procedures
• Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software.
• Effective oral and written communication and time management skills
• Understanding of the SBA Standard Operating Procedures (SOP’s), including origination, servicing and liquidation