SBA Collateral Management Administrator

About US:

Join Dogwood, a North Carolina state-chartered community bank named as a Best Employer in North Carolina for multiple consecutive years! Dogwood has had immense success in recent years with a passion for serving our customers and communities. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through our branches and online offerings across the Carolinas and Tennessee. With deep roots in the communities we serve, we pride ourselves on being an employer of destination. At Dogwood, our core values of love and respect shine through in every aspect of our work. We are a dedicated team, committed to making a meaningful impact on the lives of our customers and communities.

Position Summary:

 The Collateral Management Administrator supports the Bank’s mission and goals to drive operational efficiency and accuracy as it relates to loan documentation and core system administration, including commercial and consumer loans. The Collateral Management Administrator is responsible for coordinating and overseeing perfecting liens, following for trailing documents ensuring compliance with regulations, and facilitating smooth loan operations. This role assists internal staff and external customers with inquiries concerning their loan products and presents loan-related information, generally by telephone, email, and in person, in a professional and expedient manner.

Key Responsibilities:

• Manages non-real estate liens with various state and county jurisdictions.
• Manages tracking of all collateral liens in core system
• Reviews and manages UCC filings with external vendor.
• Requests and reviews of insurance policies for adequate coverage.
• Reviews Flood Insurance Policies for compliance with regulations.
• Manages tracking all insurance policies for existing loans.
• Prepares escrow distributions for tax and insurance payments.
• Process collateral releases upon loan payoff or modification
• Performs routine internal loan verification activities assigned by the Collateral Operations Manager to ensure documentation is complete and current (i.e., collateral values, exception documents, the return of required forms, etc.).
• Maintains a thorough knowledge of the loan operating systems and ensures data input into the system is accurate and timely.
• Has responsibility for following regulatory requirements pertaining to lending and loan operations.
• Cross trains in other areas of the department in the absence of other Collateral Operations personnel.
• Responsible for following regulatory requirements, including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC, to assist in the identification, detection, and deterrent of money laundering or other unlawful activities. Reviews Flood Insurance Policies for compliance with regulations.

General Qualifications:

• Must be a high school graduate or an equivalent. An associate degree is preferred.
• 4-5 years’ experience in the loan administration area of a full-service financial institution or loan production office.
• Must have a working knowledge of fair lending regulations, Small Business Administration, Dodd-Frank, HUD HOEPA, RESPA, TRID, and other State and Federal lending laws and regulatory guidelines.
• Must have experience in reviewing loan documentation, following standard procedures and guidelines related to consumer, commercial, and Small Business Administration loan types.
• Must have knowledge of insurance requirements for loans.
• Working knowledge of Microsoft Office Suite, core processing, and ancillary software applications is required.
• Proficiency with calculators, PC’s, and lending-related software is essential.
• Knowledgeable in Jack Henry, Silverlake Core Processing is preferred.

Physical and Mental Demands:

Vision, hearing, speech, movements requiring the use of wrists, hands, and/or fingers. Must be able to sit, stand, stoop, bend and lift up to 50 pounds. Must have the ability to work the days and hours required to fulfill the essential functions of the position. Quick thinking, adaptability, and exercise discretion when necessary.