SCADA Technical Specialist

Job Summary - SCADA Technical Specialist

• Provides advanced guidance and expertise with configuring and administering the Supervisory Control and Data Acquisition (SCADA) system in the gas operational technology area. 
• Leads teams in special projects involving problem solving and troubleshooting in the operational technology environment. 
• Implements solutions to mitigate and ensure cyber security compliance. 
• Serves as mentor to other members of the team and coaches on best practices and new technologies. 
• Span of control: 0; individual contributor.

Key Accountabilities:

• Leads system configuration and administration of the Supervisory Control and Data Acquisition (SCADA) process and operations
• Oversees troubleshooting and problem resolution involving operational technology software, hardware, and communication issues in collaboration with Gas operations, Business Relationship Management (BRM) and Information Technology (IT)
• Develops scope and schedule for reports and system interfaces
• Leads management of servers, workstations, databases, installation, and configuration of operating system in the OT environment
• Establishes and maintains integration of remote field sites, including collaborating with gas operations and engineering
• Regularly connects with Gas Operational Technology Cyber team to meet cyber security requirements to ensure compliance with cyber regulations
• Leads the planning and deployment of new applications/tools, software upgrades and security processes
• Identifies continuous improvement opportunities and participates in improvement initiatives of processes, procedures for the safe, secure, reliable operation of the SCADA system
• Leads key operational technology projects that require collaboration with different work groups and implements solutions within the security infrastructure that will yield optimal results
• Serves as a skilled resource for less experienced team members; provides analysis and recommendations on cross functional projects

Minimum Education & Experience Requirements:

• Bachelor's degree in an information technology-related discipline (e.g., Information Systems, Computer Science, Engineering) and four years of experience in information technology

Preferred:

• Experience in Cyber Security Operations
• Experience in SCADA Operational Technology systems
• Board knowledge in Programming Languages (e.g., Perl, C#, PowerShell, or similar)
• Advanced proficiency in Database systems' administration(e.g., SQL, Oracle, or similar)
• Certifications: SANS GIAC (Global Information Assurance Certification)
• Experience with field equipment, including programmable logic controllers, remote terminal units and flow computers

Other Requirements:

• Works reliably and independently; takes ownership of problems in own area of knowledge and expertise for the quality of own work and team output; provides guidance and technical training to less experienced team members.
• Ability to work revolving on call schedules to provide emergency response/support on a 24 hour/day basis
• Proficient verbal, written and presentation skills; communicates clearly, with credibility and confidence
• Ability to communicate clearly and effectively while building strong relationships at all levels within the organization
• Analytical and problem-solving skills with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions
• Promotes an atmosphere that supports the open exchange of new ideas
• Deals effectively with resistance and takes positive steps to avoid the recurrence of errors through constructive critique· Possesses well-developed organizational and planning skills· Passes initial Department of Transportation (DOT) drug screens and random drug testing· Completes Federal Energy Regulatory Commission gas training as required

Additional Information:

• Incumbents may engage in all or some combination of the activities and accountabilities and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. 
• This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision