Scale Operator

Updated:  January 2026

Reports to: Director of Customer Relations

Terms: Regular full time, hourly

Compensation:   $20-23/hour, depending on experience

Benefits: Health insurance, long-term disability and life insurance premiums paid 100%, dental insurance premium shared, employer contribution to 403(b) retirement plan after 6 months of employment. Access to FSA/HSA health savings accounts, and various ancillary insurance plans. PTO and paid holidays.

Primary Purpose

The Scale Operator’s core responsibility is to operate the scale, fill out all necessary paperwork for inbound and outbound loads, and enter data into the scale system or other databases. This position requires basic computer skills and an ability to work in a fast-paced setting that involves consistent multitasking. The Scale Operator plays a critical role within the organization, supporting accurate data collection and clear communication between departments, external customers, and business partners. 

Eureka’s scale office operates Monday through Friday from 6:00 a.m. to 5:00 p.m., with occasional Saturday hours when recycling routes are delayed due to holidays or severe weather. The Scale Operator will typically work the opening shift from 6:00 a.m. to 2:00 p.m., but may also be scheduled for later shifts during regular business hours or for occasional Saturday shifts, depending on business needs.

Responsibilities 

· Operate a drive–over scale

· Operate a two-way radio to communicate with personnel

· Monitor on-site traffic flow and direct trucks to appropriate tip area

· Record data and provide appropriate reports and paperwork for the daily activity of materials shipped and received, including accurate inventory of incoming and outgoing materials 

· Provide excellent customer service and written communication to our municipal partners, other haulers, truck drivers, and other business partners

· Communicate effectively and courteously with drivers and other employees as well as with the public

· Reconcile all reports of materials received and shipped and verify accuracy daily

· Review previous day’s scale entries for outgoing loads to identify, report, and correct errors

· Maintain a clean and organized workspace

· Other duties as assigned

Minimum Qualifications

· High school diploma or equivalent

· Ability to perform mathematical calculations accurately and quickly

· Punctual and dependable, willing to work flexible hours

· Legible handwriting

· Basic computer skills 

· Ability to learn specific software

· Ability to enter information into a database with precision

· Effective written and verbal communication skills in English 

· Ability to work in a fast-paced environment, prioritizing and performing multiple tasks with attention to detail

Preferred Qualifications

· Three years of scale operator experience, ideally from the waste or recycling industry

· Experience with the operation of a two-way radio

· Ability to build and edit spreadsheets in Microsoft Excel

· Ability to write concise, professional emails to customers and business partners

· Spanish language skills or interest in learning conversational Spanish 

Working Conditions

Working conditions are normal for an office environment. Occasional Saturday work will be required.

Affirmative Action Policy Statement:

Eureka ensures equal opportunities for all employees and job applicants, prohibiting discrimination or harassment based on various factors, including race, color, religion, national origin, sex, disability status, genetic information, protected veteran status, marital status, public assistance status, familial status, sexual orientation, gender identity or expression, age, membership or activity in a local human rights commission, or any other characteristic protected by law.