SCCM Server Administrator

Beyond20 is seeking an experienced SCCM/Server Administrator supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems.

The SCCM/Server Administrator will manage Windows Server, group policy, active directory, etc. and have expertise on User account administration, and web server administration. A successful individual will have a strong customer service mindset and proven admin experience, and will be expected to exercise discretion and independent judgment with respect to matters of significance.

The SCCM/Server Administrator will also be responsible for troubleshooting and resolving server-related tickets, documenting steps and resolutions in the tickets, and performing regular maintenance.

Responsibilities:

• Perform server and desktop maintenance, administration, and repair


• Responds and resolves server-related tickets within contractual SLAs.


• Documents ticket work logs and resolutions in the Army Service Desk system


• Provides excellent customer service and communicates effectively to customers
  


• Provide application/Windows OS installation/configuration/patching data reporting (application install status, client health, ) leveraging Microsoft System Center Configuration Manager


• Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures


• Performs Risk Management Framwork (RMF) duties as needed
  

Qualifications:

• High School Diploma or equivalent
  


• 2+ years of experience as a System Admin or other tech support roles
  


• Prior experience supporting Army or DoD a plus
  


• Ability to read/write, climb ladders, stairs, lift up to 50lbs, and pass IT certification tests.


• Must possess strong written and verbal communication skills


• Experience with ActiveDirectory, SCCM, web admin, and tech troubleshooting is a plus.

Certifications Requirements:

• Security+ certification or higher


• VMWARE VCP-DCV 7


• MCSA (AZ104)
  


• Preference will be given to qualified applicants who already hold a valid Security+ and server certifications, but all candidates are encouraged to apply

Work Environment

• The position operates in a secure facility where occasional loud noises may occur.


• Work may require moving between offices or meeting spaces, with brief exposure to outdoor weather conditions.


• The primary workspace is located in an enclosed, windowless area.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position, the employee is regularly required to:

• Sit for extended periods while working at a computer or desk.


• Use hands and fingers to operate a computer keyboard, mouse, and other office or IT equipment.


• Communicate clearly and effectively in person, over the phone, and through electronic correspondence.


• Occasionally stand, walk, bend, kneel, or reach to access computer equipment, servers, or network components.


• Occasionally lift and/or move up to 35 pounds of equipment or supplies (such as computers, monitors, or peripherals).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Additional eligibility requirements

• A security clearance may be required.

Other duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Affirmative Action/EEO statement

Beyond20 is an Equal Opportunity and Affirmative Action Employer. We are committed to building a diverse and inclusive workplace that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

We also take affirmative action to ensure equal opportunity in all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits, and other terms and conditions of employment.