Schedule Specialist (Home Health)

Summary
We are hiring for a Schedule Specialist.

At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.

​We strive to offer benefits that reward the whole you!​

employee wellness programs

flexibility for true work-life balance

holidays & paid time off

continuing education & career growth opportunities

company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs.

Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.

Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.

Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Education and Experience

Education Requirements

High school education or equivalent

Experience Requirements

Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.

Skill Requirements

Exceptional organizational, customer service, communication, and decision making skills required.

Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

SunCrest Home Health

a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose:

It's all about helping people.
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