Scheduler

Are you looking for a career that makes an impact both with the patient and your team?  If so, come work with us at Heritage Home Health and Hospice.

Heritage is ranked as a community leader in home-based care as one of the best home health and hospice agencies in Pocatello, ID, Twin Falls, ID, and Idaho Falls, ID.  We are locally owned and operated, focusing on providing excellent care and a positive work environment. We are committed to serving those in need, recovering from illness, injury, or surgery, or those living with chronic disability or dealing with the natural process of aging, physical conditions, and cognitive abilities. Heritage provides individualized care tailored to meet the needs of people of all ages, which helps people stay at home. Heritage is known for its positive work culture that is collaborative, energetic, and focused on doing the right thing. 

Heritage offers competitive benefits that support the employee and their families.  Subject to employee eligibility, some benefits and resources include:

• Generous time off with pay for full and part-time employees


• Continuing education opportunities


• Matching IRA retirement account for full-time employees


• Comprehensive insurance plans for medical, dental, and vision coverage for full-time employees


• Electronic medical records and mobile devices for all clinicians

Responsibilities

The Scheduler position works with the company nurses, aides, and therapists to provide patients, their families, and other healthcare professionals with needed care, appointments, and information. The main responsibility of this role will be scheduling and auditing the changes in the schedule to ensure compliance with visit orders. Other clerical duties include intake, order management, answering phones, sending faxes, and assisting those involved in the care of the patient with information. The Administrative Assistant is a point of contact for all disciplines involved in providing patient care. This position follows all agency, state, and federal policies and procedures.  This position will report to the administrator and attend meetings as required.

AAs must meet the following requirements:

• Know about healthcare and EMRs/EHRs


• A minimum of one year of home health and hospice experience is preferred, but not required


• Demonstrate knowledge and skill with computers, fax machines, and healthcare systems
  


• General knowledge of computers and the ability to learn industry-specific software and documentation applications
  


• Pay attention to detail for the intake of patients into the EHR 

Additional Information

Heritage Home Health & Hospice is an equal-opportunity employer. We work to promote differences collaboratively and respectfully. We are committed to a work environment that supports, encourages, and motivates all individuals without discrimination based on race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Heritage, we celebrate and embrace the special differences that make our community extraordinary.