Scheduler

Our Mission:  

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.  MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for, and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary:  

The Scheduler is accountable for all aspects of scheduling and coordinating successful evaluations from start to finish. This includes data entry, processing scheduling requests timely, coordinating schedule availability, and troubleshooting issues. The Scheduler will act as a liaison between vendors, physicians, attorneys, and insurance adjusters involved in workers’ compensation and other medical-legal cases. 

Shift: 

• Monday - Friday 
  


• 8:30 am - 5:00 pm  


• Hours may vary depending on projects, deadlines, time zones, and business operation needs  
  

Essential Duties and Responsibilities:  

• Schedule Independent Medical Evaluations (IMEs), record reviews, and addendums in accordance with established timelines and protocols


• Follow procedures for case management and documentation, ensuring accuracy and compliance


• Assist clients with ancillary service needs, such as translation services, transportation, and mileage reimbursement


• Process prepayment cases according to company guidelines and procedures


• Respond promptly and professionally to client request and inquiries


• Provide administrative support as needed, including checking in examinees, chaperoning exams, mail handling, and other general office duties


• Adhere to all company policies and procedures, maintaining a high standard of confidentiality and professionalism

Qualifications and Education Requirements:  

• A minimum of 2-3 years' experience in a scheduling role, busy healthcare practice, legal administrative work,
  clinic setting or similar background
  

• High school diploma or equivalent 
  

• Comfortable with the use of technology
  

• Acts with a sense of urgency 
  

• Detail oriented 
  

• Proactive mindset
  

• Strategic thinker
  

• Problem solver
  

• Excellent interpersonal skills
  
  
  
  

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.  Please note that we are unable to provide sponsorship assistance at this time.  All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact [email protected]