Scheduler

Welcome to Believe Therapies!

We’re so glad you’re here!

Our Mission: We believe in creating the best life for everyone! 

Our Values: Collaboration, Transparency, Supportive Mentorship, Opportunity, and Faith

Your Mission: Ensuring a welcoming, professional, and supportive experience for our clients. This role facilitates smooth scheduling operations, creating and maintaining a master schedule so that all clients that qualify for therapy are scheduled to maximize their plan of care.

As a Scheduler you will:

• CREATE a new client schedule on the master schedule and “block book” appointments
• COMMUNICATE with clients/families on company policies related to attendance and insurance benefits
• MAINTAIN a consistent master schedule for each client and therapist
• PROVIDE excellent customer service to all clients, including but not limited to professional and courteous greetings and verbal exchanges (phone and in person), assisting clients with all needs as appropriate, or transitioning clients to the appropriate staff member, and portraying the company in a positive manner with appropriate self-presentation and tidy workspace and waiting room/area.
• CELEBRATE client success stories as goals are obtained! All wins are worth celebrating, making our clients feel encouraged and our parents feel confident in our level of care
• RESPECT client confidentiality and follow HIPAA (Health Insurance Portability & Accountability Act) and company policies and procedures
• PRIORITIZE the safety of clients and staff by following all cleaning guidelines and regulations

As a Scheduler you are:

Positive | Confident | Outgoing | Punctual | Motivated | Flexible | Organized | Professional | Creative | Compassionate | Collaborative | Honest | Communicative | Thought Leader

At Believe Therapies, we also:

• Promote work-life balance, encouraging our employees to practice self-care and protect their overall well-being
• Positively push the potential of both self and others through encouragement
• Have scheduled weekly meetings for staff to meet with direct supervisors to check in on progress, address any concerns, and provide ongoing assistance as needed
• Advocate for internal growth through individualized growth plans
• Support our teammates, valuing their personal AND professional growth
• Provide on-site management, making sure you always have access to the help you need
• Provide a thorough and structured training period to ensure a smooth transition into your new role, with clear guidance and support at every step
• Provide all materials and resources needed for our team to be successful!

We believe that taking care of our employees spans beyond salary, which is why we offer an incredibly competitive benefits package including:

• 401(k) with company matching eligibility
• Insurance (Health, Dental, Vision, Life, Group Malpractice)
• Paid Time Off
• Paid Bereavement Leave
• 8 Paid Holidays
• Flexible schedule
• Opportunities for advancement
• Professional development assistance
• Continuing Education Reimbursement

Educational Requirements:

• Previous experience in a receptionist role
• Experience with scheduling for multiple providers, medical insurance, and authorization
• Basic understanding of computers and Microsoft Office applications.

Believe Therapies is an Equal Opportunity Employer and considers applicants for all positions without discrimination on the basis of  race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other non-merit based factors protected by applicable law.

About the Community:

College Station, Texas, is a vibrant and lively community known for being home to Texas A&M University. The presence of the university gives the town a youthful energy, with plenty of cultural, educational, and sporting events to enjoy. College Station is also known for its friendly, tight-knit atmosphere, where residents take pride in their town’s blend of tradition and modern growth. With excellent schools, parks, and a thriving local economy, it offers a perfect balance of college-town excitement and family-friendly living. The community is both welcoming and forward-thinking, making it a great place to live, work, and study.