Scheduler

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Saint Mary’s 170-bed acute care hospital is a Level III Trauma Center and offers a variety of inpatient and outpatient services, including cardiology, gastroenterology, endoscopy, women’s services, intensive care, inpatient rehab services, medical imaging, sleep medicine, pulmonology and urology. At Saint Mary’s, we continually invest in technology to deliver a comprehensive range of services that set us apart as a leader in healthcare for the River Valley.

Where We Are:

Russellville, overlooking 34,000-acre Lake Dardanelle and the Arkansas River, is renowned for its bass fishing and a state park has two locations providing everything needed for an enjoyable outing. Mount Nebo State Park offers spectacular views of the River Valley. Arkansas Tech University provides cultural and sporting events throughout the year.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off 
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Personal and career development education opportunities
• And much more…

Position Summary:

The Scheduler schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls. Responsibilities include: 

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.

• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.

• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.

• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.

• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.

• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

• Other duties as assigned. 

Qualifications and requirements 

• Minimum Education: High school diploma or equivalent required. Three years of directly related experience may be substituted for the required education.
• Experience: Prior scheduling experience in a healthcare environment is strongly preferred.  Medical terminology, billing, and/or collection experience preferred.  Computer experience required. 

EEOC Statement:

Saint Mary’s Regional Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.