Scheduler

Your experience matters 

At, Highpoint Sumner- Gastroenterology and Liver Disease we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off 

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary:
Scheduler
Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
Reports to: Patient Access Supervisor-Sch/PreReg

Essential Functions: Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.

Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.

Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.

Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.

Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.

Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

Education  High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

EEOC Statement:

Highpoint Sumner- Gastroenterology and Liver Disease is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.