Scheduler Coordinator for Home Care Office

Salary :

$22 - 25 hourly

Company : Guardian Angel Senior Services

Job Type : Full Time

Braintree, Ma

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Scheduler Coordinator for Home Care Office

Basic Function

To support caregiver and company needs. Process scheduling requests, provide telephone support, and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.
Responsibilities

Schedule caregivers with clients and communicate changes and updates to all necessary parties.
Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
Enter new Clients in Generations as needed.
Provide assistance to team members as needed and respond urgently to last minute call outs.
Coordinate communication with caregivers among team members.
Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules.
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
Act as liaison between clients, direct care workers and management.
Manage and grow assigned Client Accounts and participate in Quality Improvement.
Work with management to ensure compliance with all company policies and procedures.
Problem solving and direct escalated issues to management
To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
Maintain and update employee attendance records as needed.
Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager.
Participate in On-call rotation weekly and Weekends
Cover shifts with clients when needed.
Double check schedule accuracy for payroll and billing by deadlines.
Perform other related duties as assigned.

Job Requirements
1.   Strong analytical, detail-orientation, organizational, and problem-solving skills
2.   Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3.   Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
4. Experience as CNA/HHA a plus!
Skills

Oral Communication Skills
Written Communication Skills

Technical Communication
Customer Relations
Customer Service
Filing
MS Office
Organization
Planning
Professionalism
Reading Skills
Time Management
Typing Skills

Education/Training

Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
Experience
Prior home care experience required.
Prior administrative experience preferred.
Compensation is $22-$25/hour with 40 hours Monday-Friday and occasional on call for set amount depending on day/time.

Located in downtown Braintree.

Original job Scheduler Coordinator for Home Care Office posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Scheduler Coordinator Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Scheduler Coordinator Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Scheduler Coordinator for Home Care Office

Job Description - Scheduler Coordinator for Home Care Office

Similar Scheduler Coordinator Jobs in the US

Mobile Apps