Scheduler II - Hand & Ortho Center

Infusion Scheduling

The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments.  The scheduler must provide excellent customer service with good verbal and written communication skills.  The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications.  The scheduler must also be very detail oriented.  The scheduler is also expected to maintain a high level of accuracy in addition to meeting department productivity requirements. 

Responsibilities & Requirements

Responsibilities:

• The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments.
• The scheduler must provide excellent customer service with good verbal and written communication skills.
• The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications.
• The scheduler must also be very detail oriented.
• The scheduler is also expected to maintain a high level of accuracy in addition to meeting department productivity requirements.
• The scheduler must also have the ability to review charts for accuracy in schedule advanced appointment types.

Requirements:

• High School Completion equivalent
• High School Expected date letter in lieu of Diploma
• High School Graduate
• Basic Medical Terminology
• Ability to work in a fast pace medical office environment
• Excellent communication skills
• Ability to Multi-task across multiple hospital platforms and applications
• Ability to follow directions, accept orders and perform repetitive task

Preferred Qualifications:

• A.D. in Business or health related field preferred.
• Infusion scheduling for Oncology or Oncology coding and billing experience preferred.
• Office assitant or clerical experience preferred.
• At least 1 year of Epic/EMR experience preferred.

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.