Scheduling Assistant

Description

Southeastern Oral Surgery and Dental Implants is seeking a friendly, organized, and detail-oriented Scheduling Assistant to join our dedicated team in Dothan, Alabama. We are committed to putting our patients first and are looking for someone who shares our passion for delivering exceptional care and a seamless patient experience.

This is a full-time position offering a supportive, team-based environment with opportunities to make a meaningful impact.

Key Responsibilities

• Manage and maintain the oral surgeon’s schedule with accuracy and efficiency.
• Master our scheduling software and maintain the integrity of the appointment system.
• Answer incoming calls and return voicemails promptly with professionalism and excellent customer service.
• Administer and respond to communications via email. 
• Coordinate with referring offices to gather necessary information for upcoming appointments.
• Welcome patients with warmth and ensure a positive experience.
• Maintain accurate and up-to-date patient records in the system.
• Adhere to OSHA, HIPAA, and internal practice policies at all times.
• Assist with additional administrative tasks and projects as assigned. 

Requirements

• 1+ year of experience in a dental or oral surgery office is preferred.
• Working knowledge of dental and oral surgery terminology is a plus.
• Strong interpersonal skills and a professional, patient-focused demeanor.
• Excellent verbal and written communication abilities.
• Ability to handle multiple priorities while maintaining accuracy and attention to detail.
• Strong sense of accountability and ownership of the daily schedule.
• Basic proficiency with computers and office software.
• High school diploma or equivalent required.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Coverage
• Paid Time Off (PTO)
• 401(k) with Company Match

If you’re passionate about patient care, thrive in a fast-paced environment, and have experience in dental or medical scheduling, we would love to hear from you!