Scheduling Coordinator

Job Summary

We are seeking a dedicated and detail-oriented Scheduling Coordinator to join our homecare team. This role is responsible for coordinating caregiver schedules, matching client needs with caregiver availability, and ensuring consistent, high-quality service delivery. The ideal candidate will have strong organizational skills, excellent communication, and the ability to work in a dynamic environment where timely response is critical.

Key Responsibilities

• Develop and maintain schedules for caregivers, ensuring optimal coverage and continuity of care for all clients.
• Match caregivers to clients based on skill set, availability, and client preferences.
• Communicate schedule updates and changes promptly to both clients and caregivers.
• Respond quickly to last-minute changes, such as caregiver call-outs, and secure appropriate coverage.
• Maintain accurate and up-to-date records in the scheduling and care management system.
• Collaborate with the care management team to ensure clients’ care plans are being followed and supported by appropriate staffing.
• Provide outstanding customer service to clients and caregivers, resolving any scheduling concerns professionally and efficiently.
• Monitor caregiver hours to ensure compliance with labor laws and agency policies.
• Assist with onboarding and orientation scheduling for new caregivers.
• Participate in on-call rotation as needed for after-hours scheduling support.

Job Type: Full-time

Qualifications (Required):

• 2 years scheduling experience
• Wellsky Experience

Salary:

• $35,000-$50,000 per year

Benefits:

• PTO
• 401K
• Medical/dental benefits available
• Referral Program

Schedule:

• 8 hour shift

Work Location: In person