Scheduling Coordinator

Dog Gone Problems is seeking a highly organized and detail-oriented Booking Coordinator to join our team. This crucial role will serve as the first point of contact for our clients, helping to ensure smooth scheduling and exceptional customer experiences.

As a Booking Coordinator, you'll be responsible for managing appointments for our dog training, enroll puppies into our puppy school and general administrative tasks. Your keen attention to detail and ability to prioritize tasks will help facilitate the day-to-day operations of our facility, ensuring that everything runs smoothly.

This position requires excellent communication skills, as you'll interact with clients via phone, email, and in-person. Your understanding of our services and commitment to customer service will be essential in building rapport with our clients, addressing inquiries, and resolving any concerns they may have.

At Dog Gone Problems, we are passionate about providing the best care and training for dogs and their owners. We look for team members who share that passion and dedication. If you're ready to support a positive environment and become a valued member of our team, we would love to hear from you!

While not required, we are keeping our eyes out for a candidate with a BA degree as we are rapidly expanding and want to find someone to work up through our Booking Coordinator office into a managment position.

We make a difference in the dog and human lives of our clients and want to find someone who appreciates having a job that makes a difference.

If this position has just described you, we want to hear from you. Please send us your cover letter and resume.

Applicants who send a cover letter will be evaluated first.

Key Responsibilities:

• Manage and coordinate bookings for classes and training sessions.
• Respond to client inquiries and provide information about our services.
• Maintain accurate records and schedules, ensuring all appointments are up to date.
• Assist with administrative tasks to support the smooth operation of the facility.
• Provide excellent customer service, addressing client concerns with professionalism and care.

Qualifications:

• Previous experience in scheduling or administrative roles is preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively.
• Proficiency in using scheduling software and Microsoft Office Suite.
• Passion for dogs and understanding of their needs is a plus.

Join our dedicated team at Dog Gone Problems and make a difference in the lives of dogs and their owners!

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