Scheduling Coordinator

The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.

Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.

Job Duties:

• Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.

• Assist Client Case managers as needed.

• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Assist with hiring and training.
• Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.

• Communicate staffing needs with the team.

• Answer incoming calls in a friendly, professional and knowledgeable manner.

• Build plans and shifts to match insurance codes.

• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.

• Demonstrate professional and effective communication

• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.