Scheduling Coordinator

The Scheduling Coordinator is responsible for accurately scheduling and filling call-offs of qualified caregivers/CNAs based on all new and current clients. 

Benefits: Monday - Friday 7am-3:30pm 40 hour work week. Paid 10 holidays off. plus 80 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. 

Job Duties:

• Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.


• Assist Client Case Managers as needed.


• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.


• Assist with hiring and training.


• Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).


• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.


• Communicate staffing needs with the team.


• Answer incoming calls in a friendly, professional, and knowledgeable manner.


• Build plans and shifts to match insurance codes.


• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.


• Demonstrate professional and effective communication


• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Please call 320-230-9939 with any questions.  We look forward to hearing from you!