Scheduling Coordinator

Home Healthcare Scheduling Coordinator

Full-Time | Monday–Friday, 8:00 AM – 4:30 PM

Pay Range: $17-$21 hourly plus bonus potential

Position Summary

The Home Healthcare Scheduling Coordinator is responsible for coordinating and maintaining caregiver schedules for current and prospective home care clients. This role ensures accurate staffing coverage, timely resolution of scheduling issues, and proper documentation to support payroll, billing, and agency operations. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced, 24/7 care environment.

Key Responsibilities

• Schedule and manage all home care cases, including current and prospective clients


• Proactively resolve staffing challenges related to client or caregiver schedule changes


• Maintain accurate scheduling logs, staffing calendars, and attendance records


• Track and document approved and unapproved caregiver absences


• Notify management promptly of all staffing issues


• Ensure the accuracy and integrity of all scheduling calendars


• Document all on-call occurrences and communicate updates to the scheduling team verbally and/or in writing


• Verify timecards against schedules for payroll and billing accuracy


• Process caregiver clock-ins and clock-outs and record payroll data


• Maintain strict confidentiality of client, employee, and agency information

Knowledge & Skills

• Strong organizational, time management, and problem-solving skills


• Excellent interpersonal, communication, and telephone skills


• Ability to communicate clearly and professionally, both verbally and in writing


• Proficiency in Microsoft Office Suite


• Working knowledge of WellSky or similar home care scheduling software preferred


• Minimum of one year of scheduling experience required, particularly in:




• Home care


• Healthcare


• Hospitality

• Non-medical in-home care or home health experience preferred

Qualifications

• Ability to work independently and collaboratively in a team environment


• Must be at least 18 years of age


• Reliable transportation required


• Valid auto insurance required

Compensation & Benefits

• 
  Pay: $17.00 – $21.00 per hour plus bonus potential


• 
  Schedule: Full-time, first shift (8:00 AM – 4:30 PM, Monday–Friday)


• Benefits Include:




• Health insurance


• Paid time off

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.