Scheduling Coordinator

Position Overview:

We are seeking a highly organized and dependable Scheduling Coordinator to join our team in a hybrid work environment (two days in-office are required).

This role is responsible for managing staff schedules, coordinating client services, and ensuring efficient daily operations.

The ideal candidate must have home care administration experience, thrive in a fast-paced setting, communicate effectively, and remain flexible to meet the needs of both clients and staff.

This position includes an on-call rotation, requiring availability outside standard business hours when necessary.

What We Offer: Competitive pay based on experience, supportive team culture, opportunities for growth and professional development, and a flexible hybrid work structure

Key Responsibilities:

• Create, manage, and maintain staff schedules to ensure proper coverage


• Coordinate service assignments and respond quickly to schedule changes or call-outs


• Communicate with clients, caregivers, and office staff to ensure continuity of care


• Monitor attendance, availability, and shift confirmations


• Maintain accurate documentation, staff files and records, and update scheduling systems daily


• Assist with hiring of new staff and orientation, problem solving, conflict resolution, and last-minute staffing needs 


• Support administrative tasks related to operations and scheduling 

Qualifications:

• Previous scheduling, coordination, or administrative experience preferred.


• Strong organizational skills and ability to multitask under pressure.


• Excellent communication and customer service skills.


• Ability to work independently in a hybrid environment.


• Proficient with computer systems and scheduling software.


• Fast-paced, team-oriented office environment

MUST HAVE:

• Home Care administrative experience.


• Experience with WellSky/ClearCare is a plus, but not necessary


• Scheduling experience.


• Participate in an on-call rotation, including evenings and weekends