Scheduling Coordinator

• Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches


• Fast-paced, rapidly changing environment, multiple projects going simultaneously


• Negotiate availability and shift assignments with Caregivers


• Work with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked


• Monitor service hours of Caregiver to limit overtime pay


• Utilize independent judgment to problem solve Caregiver, client, and staffing concerns


• Accurately log activity in the database


• Increase loyalty by consulting with clients to better meet their needs


• Identify opportunities to increase client service hours


• Participate in Caregiver, Admin and other meetings as needed


• All other duties as assigned

• Strong computer skills with proficiency in software applications, such as Word and Excel


• Demonstrated ability to work independently and use sound judgment and discretion successfully


• Professional verbal and written communication skills with the ability to listen effectively


• Excellent organizational and time management skills


• Attention to detail and accuracy


• Ability to quickly establish rapport and build relationships


• Proven creativity and problem solving


• Established professionalism, integrity and fair-mindedness


• Ability to successfully navigate multiple priorities in a fast-paced environment


• Maintain regular attendance to execute job responsibilities

Questions? Give us a call at 502-352-7272