Scheduling Coordinator

At Berro Orthodontics, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Summary of Essential Job Functions:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

• Help patients schedule appointments and resolve their questions via phone, text, or email.

• Welcome patients and check them in for their appointments

• Collect payments made at the front desk

• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.

• Scan and file mail and other crucial documents

• Other administrative tasks as assigned

• Help in providing an exceptional experience for every patient on every visit 

Position Requirements:

• Exceptional customer services skills.


• Friendly and welcoming phone voice.


• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.


• Ability to educate and influence patients.


• Excellent verbal and written communication skills and the ability to make decisions independently.


• Strong team-player.


• Knowledge of Microsoft Office business application


• High school diploma or general education degree (GED)


• Must have Strong English skills

Compensation ranges between $18 up to $22 per hour - Depending on experience

Work Schedule: 2-3 day per week, 8 hours per day (Between Monday, Tuesday and Wednesday) 

Part-Time: 16-24 per week