Scheduling Coordinator/ Member Support

WE ARE HIRING!!!

Are you charismatic, organized, well spoken, responsible, timely, great on the phone and rockstar at following up? If so, this is the perfect opportunity for you!

PLEASE NOTE THIS POSITION IS LOCATED IN WARRENDALE, PA.

Job description: We are hiring organized and experienced Scheduling Coordinator to support scheduling for Estate Planning seminars across the United States. Your primary responsibility will be scheduling prospective clients for these seminars, coordinating timely reminders, and managing client communications via phone, text, and email.

What You’ll Do:

• Schedule prospective clients for Estate Planning seminars through inbound and outbound calls.
• Coordinate and deliver reminder texts, emails, and calls to confirm attendance.
• Maintain and update accurate client records.
• Provide excellent client service by promptly addressing inquiries and clearly communicating details.

Who You Are:

• Professional, articulate, and confident in phone communications.
• Highly organized, detail-oriented, and efficient at managing multiple tasks.
• Reliable, proactive, and adept at solving problems independently.
• Effective both independently and collaboratively in a team setting.

Qualifications:

• Prior scheduling experience required (e.g., medical schedulers, customer service schedulers).
• Proficiency with basic computer applications (Microsoft Office, Google Suite).
• Exceptional verbal and written communication skills.
• Ability to handle high call volumes professionally and efficiently.

Red Wagon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.