SCM Purchasing Supervisor - Korean Bilingual

Company Overview

Since 2004, the Company has been creating a comfortable, relaxing, and family-friendly environment, where customers can feel the same way of enjoying a meal with their own family and neighbors. The Company emphasizes on delivering a service where everyone is treated like a family member! The Company currently operates bakery franchise delivering healthy yet delicious freshly baked bread and cakes.

Position Overview

SCM Purchasing Supervisor oversees inventory management, order processing, and customer service for the Company. Responsibilities include forecasting and ordering products from local vendors and HQ, confirming inbound and outbound traffic, reviewing inspections, and maintaining vendor relationships. Attention to detail, accuracy, and strong communication skills are essential.

Responsibilities

Process orders accurately and efficiently.
Provide support and guidance to franchisees in SCM field.
Purchase goods from local vendors and manage inbound reports.
Plan weekly outbound orders between centers and handle customer services.
Analyze sales orders, forecast demands, and manage stock quality control.
Suggest SCM strategies and manage announcements on system boards.
Collaborate with cross-functional teams, vendors, and distributors.
Process return requests and handle invoice processing.
Supervise manufacturing operations, ensuring productivity and efficiency.
Manage product manufacturing and expiration dates, addressing FIFO issues.
Reconcile physical inventory records, maintain accurate records, and report any issues.
Participate in monthly physical inventory checks and publish performance reports.
Supervise the sourcing of frozen dough, cake, package, and raw materials, including monitoring delivery and pricing processes.
Oversee the planning of production work schedules to ensure timely delivery of final products to customers.
Forecast demand for stock and packages from South Korea.
Interact directly with customers via telephone, email, or in-person interactions.
Respond promptly to customer inquiries and resolve issues effectively.
Handle and resolve customer complaints in a timely manner.

Requirements

Bachelor's Degree with at least 3year experience in related field
Preferred similar experiences of logistics and warehouse operations
Strong financial acumen is a plus
Data analysis skills
Must have strong communication skills both written and verbal
Must possess strong responsibility, accurate decision and ability to have attention on details
Preferred additional experiences of food industry
Must be proficient with Word, Excel and PowerPoint
Must thrive in a team environment but be able to take initiative and work independently.
Must be bilingual in Korean and English

Benefits

Medical Insurance (Health, Dental & Vision)
401(k)
PTO
Incentives

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