Symetra has an exciting opportunity to join our team as a Scrum Master!
About the Role
The Scrum Master is accountable for managing day-to-day aspects of Lean-Agile processes for Symetra teams. The Scrum master may lead one or more agile teams and work with cross-functional teams. These teams support initiatives that are critical to Symetra’s business functions. The Scrum Master works closely with the Product Owner to understand backlog priorities, goals, and scope, and facilitates team discussions to deliver agreed upon outcomes. The Scrum Master is an Agile champion, driving the team through agile events such as sprint planning, daily scrum, sprint reviews, retrospectives, and demos. They advocate changes to the team process, to ensure continued improvements in software quality and delivery. This role operates in a hybrid agile environment, requiring flexibility in applying agile practices while adhering to established enterprise processes, governance, and vendor delivery models. The Scrum Master adapts agile techniques as needed to align with non-agile dependencies and external partners.
What you will do
Ensure agile practices and required enterprise delivery processes are followed.
Assist the team in self-organization, fosters impediment resolution.
Hold team accountable for their committed deliverables.
Help team with estimation, provides dashboards and metrics to understand how the team is performing (cumulative flow diagrams, velocity etc.).
Build a safe trusting team environment.
Facilitate decision making and conflict resolution.
Communicates timelines and dependencies.
Help teams adapt agile practices to fit hybrid delivery constraints.
Understand software delivery and governance processes.
Contribute to and champions process improvements in Agile practices.
Identifies and follows through on improvement items from retrospectives.
Apply agile principles pragmatically within a hybrid delivery framework.
Ensure alignment with Symetra delivery standards, governance checkpoints, and compliance requirements.
Support integration of agile team outputs into broader program or waterfall-based plans.
Facilitate PI planning.
Why work at Symetra
"Do what you love and find people who will support you while you do it!" - Ting Ting J., Executive Assistant
“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” - Cris H., VP Internal Sales
What we offer you
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Salary Range: $96,700 – $161,200 plus eligibility for annual bonus programs
Who you are
College degree or equivalent work experience.
Professional certifications or designations appropriate and relevant for this role.
5-8 years of cumulative, relevant experience.
Experienced professional with considerable skills and knowledge for the role.
Possesses analytic, technical, and problem-solving skills and abilities.
Uses best practices and knowledge of internal or external business issues to improve products or services.
Proficient in ADO and able to build metrics and dashboards.
High school diploma required.
We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered
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