SCSEP Technician

Goodwill Industries of New Mexico is seeking a detail-oriented Data Technician to support the Senior Community Service Employment Program (SCSEP), which helps low-income seniors gain job training and achieve employment goals. This role is ideal for individuals with data entry experience, strong organizational skills, and a passion for community impact. Goodwill offers competitive pay, health insurance, retirement benefits, and a commitment to work-life balance.

$16.25/hour, guaranteed 38 hours a week. 

Essential Duties:

• Complete intake/orientation process for program participants 
• Audit participant and host agency files to ensure required documentation 
• Ensure participant and host agency files meet data validation requirements 
• Participate in case record review 
• Provide support functions to department staff and participants (e.g., quarterly reports, Individual Employment Plans, minutes, reports) 
• File and maintain all documentation 
• Notify participants, funders, and host agencies of required activities 
• Maintain SCSEP list of interest using most-in-need standards 
• Maintain inventory of supplies and complete purchase orders as needed 
• Ensure SCSEP performance measure follow-ups are conducted and completed 
• Maintain accurate and complete data entry into GPMS and Caseworthy databases and associated spreadsheets 
• Implement CARF standards into programs 
• Travel to local sites, including possible overnight stays 
• Complete required program reports 
• Attend and participate in regularly scheduled staff meetings 
• Perform other incidental and related duties as assigned

Job Specific Competencies

• Demonstrates excellent customer service skills 
• Knowledge and compliance with CARF, GII, DOL, and GINM standards 
• Knowledge and compliance with organizational practices, policies, and procedures 
• Understanding and adherence to Safety policies and procedures 
• Ensures HIPAA compliance 
• Maintains confidentiality of privileged information 
• Demonstrates professional ethics consistent with Code of Conduct / Business Ethics policy 
• Strong organizational and recordkeeping skills 
• Strong attention to detail for auditing and data accuracy 
• Ability to manage multiple administrative tasks and deadlines

Physical Demands & Work Environment:

The employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; and see, talk and hear. Frequently required to sit, walk, and stand. Occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25 lbs. May be exposed to outside weather conditions when attending events or job fairs. Mental demands are characteristic of administrative support function jobs.

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. 

•  High School diploma
• 1 – 2 years’ experience in related administrative field
• Experience working with individuals with barriers to employment preferred