Seasonal Loyalty Card Representative - Borgata

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: 

Are you passionate about providing outstanding service and building lasting relationships? As a Loyalty Card Representative, you'll play a key role in delivering exceptional guest service at the MGM Rewards desk.

THE STARTING RATE: $17.75

THE DAY-TO-DAY:

• Assist players with all requests in a professional and timely manner, answer questions and address problems

• Explain the loyalty program in and benefits in detail

• Proven ability to effectively communicate marketing campaigns and strengthen brand awareness

• Utilize all aspects of the Patron Management System; input/update player information in the database system and issue loyalty program cards

• Review guest complaints and notify supervisor

THE IDEAL CANDIDATE:

• Looking for a seasonal role

• Effectively communicate in English, in both written and oral forms

• Ability to work various shifts, including weekends and holidays

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Excellent customer service skills and interpersonal skills to effectively communicate with all

THE PAY, PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION: 

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14608

Pay Rate:

The rate for this role is:

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!