Seasonal Restaurant Host (Madison Resort Wildwood Crest)

Description

Come join a fun team with a fun culture while working in the beautiful Jersey Shore environment! The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel is a beach front property that was built in 1963, and at the time was the largest motel ever built in The Wildwoods. Recently purchased by Madison Resorts, this property was recently fully restored and won Best New Hotel by USA Today for 2025!

The property consists of a hotel, which will boast over 200 hotel rooms, multiple restaurants, multiple pools, and of course beach service with much more to come in future years.

Summary:

The role of the Restaurant Host/Hostess is to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience. 

Responsibilities:

• Know, understand, and adhere to company established policies and procedures.
• Ensures guest interactions are always positive. Smiles with every guest.
• Be neat, well groomed, and maintain a professional image for all our guests.
• Utilizes knowledge of room dynamics, seating capacities and assignments.
• Communicate to the restaurant manager when inventory items need reordering.
• Controls and maintains all paper products and promotional material.
• Answers the phone with proper phone etiquette and assist the guest with professionalism at all times.
• Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties.
• Assists service personnel assigned or specified by manager.
• Ensures the menus are clean and that an appropriate number of menus are available.
• Accepts payments, completes transactions and complies with all established check procedures.
• Performs and executes closing paperwork and deposits within established procedures.
• Has extensive knowledge of menu, daily specials, promotional offerings, and is able to convey overall knowledge of property events and locations.
• Performs other related duties as assigned.

Requirements

• Must be able to lift up to 25 pounds.
• Must be upbeat as you are the first and last person our guests see.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Madison Resort Wildwood Crest is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Madison Resort may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.