Seasonal Sales

CUSTOMER CENTRIC
• Delivers an engaging, positive and authentic customer experience with all customers
• Focuses on full-price selling while maintaining awareness of product value and promotions
• Handles customer situations in compliance with policy and procedures, attempts to "solve for
yes" and partners with the leadership when dealing with escalated issues
• Completes all assigned tasks in a timely and efficient manner
• Executes all visual directives and maintains visual standards set by the company and as directed
by the management team
• Supports high standards of organization and cleanliness, promoting safe working and shopping
environment to maximize the customer experience
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual,
Code of Business Conduct, Employee Policy Guide and the Safety Program
• Complies with all Loss Prevention policies, and communicates violations directly to the
leadership team or via the Silent Witness Hotline
• Shares feedback from customers with the leadership team to improve the overall customer
experience
RESULT DRIVEN
• Actively participates in all company and store contests and events
• Stays current on all financial goals and priorities
• Support the leadership team in achieving all sales and operational goals
• Supports and executes all digital sales strategies including ship from store and BOPIS within the
store
AUTHENTICITY
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands,
fashion and trends
• Contributes to positive working environment by consistently exhibiting core value
behaviors
• Maintains and drives the company's fashion image by adhering to the Employee
Appearance Guidelines
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product,
brands, fashion and trends
• Strives to improve individual performance while working as a productive member of the
team