Seasonal Sales Associate - Portland, TX

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your summertime fun with competitive pay and generous discounts. This opportunity is open at our Oliver's Way location in Portland, TX.

WHAT YOU WILL BE DOING

• Demonstrate effective guest service skills and resolves guest issues effectively.


• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.


• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.


• Repair, polish or solder jewelry.


• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.


• Provide knowledgeable service to guests on product information utilizing in-store tools/training.


• Box and wrap sales for gift presentation.


• Achieve established individual Key performance metrics.


• Assist Store Management in achieving store Key Performance Indicator Metrics.


• Assist Store Management in meeting company standards in overall store presentation.


• Assist with daily housekeeping and maintenance duties.


• Attend all required meetings.


• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.


• Must be able to multitask in a fast-paced environment.

WHAT YOU WILL NEED

• Good communication skills.


• Good organizational skills and time management.


• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.


• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


• Strong problem-solving skills, and the ability to quickly learn new technology.


• Possess strong problem diagnosis skills and the ability to work effectively under pressure.


• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.