Seasonal Teller

Description

Tellers interact with most Bank customers and thus are responsible for reflecting the core values of the Bank to ensure that bank customers have a positive banking experience. The teller is also responsible for accurately processing transactions, identifying customer needs, suggesting Bank products and services or referring the customer to other Bank personnel.

Essential Functions:

• Provides professional, courteous and efficient service to all customers. Makes eye contact, learns and uses the customer’s name.
• Understands and resolves customer inquiries or refers customers to other Bank personnel for solutions.
• Maintains a strong knowledge of the Bank’s deposit products and services, gaining knowledge through experience, education and training.
• Makes product suggestions based on the customer’s needs and makes referrals to other Bank personnel as needed.
• Accepts and accurately processes all Bank transactions.
• Negotiates checks and places holds within established limits.
• Balances cash drawer at the end of shift and reports any discrepancies to the supervisor.
• Exhibits strong commitment to confidentiality.
• Complies with and remains current with federal and state banking regulations, as well as with all bank and branch policies and procedures.
• Performs other miscellaneous duties or special assignments as required or assigned.

Other Duties and Responsibilities:

• Effectively prioritizes work. 
• Eagerly accepts new challenges.  Understands that each day may be different and adapts to change accordingly.
• Attends all required meetings and training.

Working Conditions:

• Physical surroundings are generally pleasant and comfortable with protection from weather conditions but not necessarily from temperature changes.
• Frequent lifting of one to ten pounds; occasional lifting up to 50 pounds.
• Ability to stand for extended periods of time.
• Extensive operation of computers and other office equipment requiring dexterity and coordination and frequent use of hands.

Requirements

• High school graduate or equivalent.
• Good communication, interpersonal and organizational skills.
• Detail oriented while working in a changing environment.
• Good time management skills; plans and prioritizes work, sets and accomplishes goals and assignments on time, while meeting all requirements.
• Working knowledge of Windows based applications.
• Ability to read/see documents and computer screens, to communicate in person and via the telephone and to use a computer and other office equipment.
• Is dependable and conforms to punctuality and attendance standards.
• One year experience handling cash in a customer service position preferred.
• Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
• Flexibility with varying schedules.
• Must be able to travel to bank locations.