Secured Services Specialist

Description

NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.

We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are an NINE year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!

Job Summary: The Secured Services Specialist is responsible for managing the mechanic’s lien process within an assigned state portfolio and delivering exceptional client service throughout the preliminary notice and mechanic’s lien process. This position is responsible for communicating regularly with the Notice/Lien team, clients & attorneys, and interdepartmentally, managing a state portfolio and ensuring statutory deadlines and compliance requirements are met. 

Essential Responsibilities: 

• Act as the subject matter expert regarding mechanics lien process and state statute for the Notice/Lien department 
• Collaborate with Account Managers on lien process to achieve TAT and quality expectations 
• Maintain accurate state notes 
• Review legal documents and lien responses to recommend next actions 
• Manage attorney correspondence and workflow 
• Other duties as assigned 

Requirements

Competencies 

• Communicate and collaborate effectively with colleagues 
• Ability to meet strict statutory deadlines 
• Analytical and problem-solving skills 
• Ability to conduct extensive property research 
• Detail-oriented 
• Ability to multi-task & prioritize in a fast-paced environment 
• Strong verbal and written communication skills. 
• Self-starter 

Education, experience, certifications 

• Associate’s degree; Paralegal or Bachelor’s degree preferred. 
• 3 plus years of NCS Credit Notice/Lien experience; or any combination of education and experience 

Physical and mental demands 

• Ability to communicate effectively in person, via phone and email 
• Manual dexterity 
• Near visual acuity  
• Prolonged sitting while viewing a computer monitor 
• Frequent typing and use of keyboard/mouse