Security Attendant

The Security Attendant is responsible for ensuring a safe and secure environment by performing a variety of security and public assistance tasks. This position serves as a key point of contact for all individuals entering the property through the main security checkpoint and amenity entrances. The Security Attendant interacts with property owners, members, guests, and associates in a professional and courteous manner, providing clear guidance and support as needed.

Primary duties are performed at designated security checkpoints, with a strong emphasis on visibility, communication, and excellent customer service.

Typical schedules will fall between 2:00 PM and 11:00 PM and may vary based on operational needs, weekends, special events, and holidays. Weekend shifts are required.  

As a Rumbling Bald Associate, you’ll also enjoy access to onsite amenities, golf, and Associate discounts on food, spa services, boat rentals, and merchandise.

• Ensure a safe and secure environment for members, guests, contractors, and associates.
• Verify and validate the identities of personnel entering the property at the Security checkpoint, confirming their authorization and providing the appropriate credentials (parking stickers or passes).
• Enforce organizational and committee policies consistently and fairly.
• Respond to medical emergencies as needed.
• Conduct regular patrols across nearly 50 miles of roadways, inspecting properties for potential issues, safety concerns, or suspicious activities.
• Perform essential computer tasks, including managing emails, utilizing internet applications, preparing documents in Microsoft Word, creating tables in Microsoft Excel, and maintaining accurate reports and activity logs.
• Document incidents involving property damage or injuries to associates, members, and guests through grammatically correct reports.
• Conduct physical security checks of organizational buildings and infrastructure to safeguard equipment and assets. 

Education, Skills & Experience:

• High school diploma or GED required.
• Strong customer service, communication, and organizational abilities.
• Initiative and self-drive to continuously improve individual and organizational performance.
• Good judgment when interacting with the public, coworkers, and organizational leadership.
• Patience and empathy in public-facing situations.
• Proficient with basic computer tasks, particularly Microsoft Office software (Word, Excel, PowerPoint), for preparing spreadsheets, documents, and presentations.
• Strong observational skills with an attention to detail.
• Previous experience in security, law enforcement, or military is preferred but not required.
• CPR/First Aid certification preferred (or can be obtained while on the job).
• Possession of a valid drivers license.

Physical Requirements:

• Communicate clearly and professionally, both verbally and in writing. 
• Endure extended periods of driving, standing, sitting, and walking, including in hot or humid conditions. 
• Conduct foot patrols across uneven, steep, rough, or slippery terrain. 
• Lift, carry, push, or pull objects weighing up to 50 pounds without assistance. 
• Reach overhead, bend, twist, pull, climb, stoop, and navigate stairs or elevated surfaces as needed. 
• Work effectively in environments that may involve physical activity, high stress, or driving as part of routine duties.