Security Coordinator - Generous Compensation

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

Security Coordinator Position Description

We are seeking a Security Coordinator to join our team. The selected candidate will work onsite in Ocoee, FL and will occasionally travel to other department locations in the area approximately 10% of the time.

Summary:
The first line of support for access within the TP district. Responsible for responding to inquiries and providing information to our customers who call for information regarding employee onboarding, access requests, and termination processes. Records all issues and requests and provides a weekly summary to the Operations Manager. Evaluate situations and determine appropriate routing, response, and escalation of inquiries or problems. Makes sure the customer receives a timely response. Follows documented procedures and checklists and offers suggestions on process improvements. Supports the IT Operations Project Admin and the IT Operations Analyst as needed.

Duties and Responsibilities:

• Monitors service desk queue and resolves support tickets as assigned
• Monitors, reviews, and analyzes security access records for compliance with departmental security practices, policies, and procedures
• Maintains proper security related file records and documentation to preserve information such a computer security access records, outside agency agreements, and contracts, following established security processes and Office of Information Systems Methods and Practices
• A minimum of 4 years of IT work experience with a broad range of exposure to systems analysis, applications development, database design and administration; one to two years of experience with information security.
• Requires knowledge of security issues, techniques, and implications across all existing computer platforms.
• Assist with the tracking of inventory for the Information Technology Cost Center
• Participate in team projects and assignments that range in size, complexity, and contract duration.
• Attends and participates in Client Staff Meetings, Operations Team Meetings, and other meetings as directed.
• Responsible for reading, adhering to, and enforcing Department s Procedures
• Able to lift to 25 pounds.
• Travel may be required.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities:
The ideal candidate should possess the following:

• Good Verbal and Written Skills
• Team Player
• Customer-centric
• Detail Oriented & Quality Focused
• Great Time Management
• Problem Solver
• Works well under pressure
• Self-Motivated
• Organizational Skills
• Positive & Outgoing

Education:

• Bachelor s degree in computer science, Information Systems, or another related field. Or equivalent work experience

Experience:

• A minimum of 4 years of IT work experience with a broad range of exposure to systems analysis, applications development, database design, and administration; one to two years of experience with information security.
• Requires knowledge of security issues, techniques, and implications across all existing computer platforms.

Complexity:

• Works independently or on a team
• 10% Travel